News & Events

DDS Issues Notice of Potential Breach

April 2018

The Department of Developmental Services (DDS) has issued a public notice of a possible data breach of personal health information as a result of a break in at one of their office locations in Sacramento.

During this break in, the thieves did potentially have access to records that were in these offices. DDS does not have any evidence that any information has been compromised, accessed, stolen or removed from the site. Some laptops were stolen on which data was securely encryped. They are providing notice to all parties that potentially may have their personal information accessed. out of an abundance of caution.

For detailed information please see the DDS website:

http://www.dds.ca.gov/SecurityNotice

Frequently Asked Questions https://www.dds.ca.gov/SecurityNotice/breachFAQ.html

DDS Data Breach Call Center
If you have questions, please contact the Department of Developmental Services’ call center, Monday through Friday from 6:00 a.m. to 6:00 p.m., or Saturday and Sunday from 8:00 a.m. to 5:00 p.m., Pacific Time, at (877) 790-8160.

DDS cannot be certain whether or not anyone's protected health information was revealed , so they have sent a letter to all individuals with a developmental disability who received services through a regional center within the past ten years, notifying them of the breach (approximately 582,000). individuals.

Protected Health Information Letter
English
Espanol

Personal Identifying Information Letter
English
Espanol

You may also e-mail DDS directly with questions at SecurityBreachQuestions@dds.ca.gov.
Please do not include your social security number or medical information in an e-mail to DDS

Consumer Tips from the California Attorney General at https://oag.ca.gov/sites/all/files/agweb/pdfs/privacy/cis-17-breach-help.pdf.
Potentially affected individuals may also contact the three credit bureaus directly:
Experian (888) 397-3742
Equifax (800) 525-6285
TransUnion (800) 680-7289