General Resource Guide

To support you during COVID-19 Outbreak and Beyond


Resources For Families and Individuals

Guidance Relating to Non-Discrimination in Medical Treatment for Novel Coronavirus 2019 (COVID-19) 

Individuals with disabilities, if they are ill, should not be treated differently due to their disability. The State of California has issued this guidance on medical non-discrimination. For federal information, please see this bulletin from the Office of Civil Rights, within the U.S. Department of Health and Human Services.

Booklet on COVID-19, from Green Mountain Self-Advocates: 

Please download it in English

Ya está disponible en español.

Looking for a simple two-page guide to cleaning?

The County of San Diego’s Department of Public Health has this disinfection guide (guia de desinfeccion) (消毒指南) (HƯỚNG DẪN TIỆT TRÙNG) (gabay sa pag dise

Workbook for Children

Suitable for children in general, this story/workbook for children (in English, español, عربى, 中文) explains the basics of COVID-19 and how to respond to the coronavirus.

DMV Extension of Timelines

The Department of Motor Vehicles is giving people a 60-day extension on doing things you would need to go to an office for. Separately, they have opened up a “Virtual Office” to assist folks. Additionally, the federal government has put a one-year delay on the “REAL ID” program. The new date for it to start is October 1, 2021. At that time, without a REAL ID, you will need a passport or other identification to (among other things) travel on an airplane.

Federal Student Aid

The Federal Student Aid office is providing student loan forbearance, letting students delay payments until September 30, 2020, without late fees or interest charges. This does not apply to private student loans.

UCLA Autism-Related Resources

UCLA has published a resource list focused on autism-related needs.

Needs-Specific Resources For Families

The 211 Information Service

Online locator for food assistance, housing bills, and essential services.

Statewide Hotline 

In coordination with the non-profit local 2-1-1 systems,  a statewide one-stop shop to answer their questions and get assistance during this crisis. Call 833-544-2374 ​

Economic Impact Payments

Who is eligible for the Economic Impact Payment? These individuals should have received the economic impact payments in the Spring of 2020.

  • U.S. citizens, permanent residents and qualifying resident aliens who:
  • Have a valid Social Security number,
  • Could not be claimed as a dependent of another taxpayer, and
  • Had adjusted gross income under certain limits.
  • People who receive Social Security retirement, survivor, or disability benefits, Supplemental Security Income (SSI), Railroad Retirement benefits or Veterans Affairs (VA) benefits 
  • Read More about how to file for EIP 

IRS Update October 2020: Deadline extended to submit your information.

The IRS recently mailed out letters to almost 9 million people who may be eligible for, but have not received, an Economic Impact Payment. The IRS announced that it is extending the deadline for low-income people and others who are not required to file a tax return to submit their information in order to receive an Economic Impact Payment.

The new deadline to register is November 21, 2020. 

  • Those who are eligible and have not yet received a stimulus payment can use the Non-Filers tool on to enter their information.
  • This deadline differs from the one for Social Security and SSI beneficiaries to claim the $500 per child dependent payments; that deadline passed on September 30.

Those eligible individuals who do not submit their information before the November 21st deadline will have to wait until next year to receive their payment by filing a 2020 tax return.

IRS Update September 2020: If you or your dependent child did not receive an EIP

Eligible people who  had not registered their dependent children with the IRS had until September 30, 2020 to provide this information, to be able to receive $500 per child economic impact payments (EIP) before the end of 2020.    Eligible individuals include people who receive Social Security retirement, survivor, or disability benefits, Supplemental Security Income (SSI), Railroad Retirement benefits or Veterans Affairs (VA) benefits and have qualifying children under age 17 but who were not required to file a tax return for 2018 or 2019. These individuals should have already received their own $1,200 stimulus payment, but were not sent the $500 dependent payment for their qualifying children.

Those with little or no income who do not receive Social Security, SSI, Railroad Retirement, or VA benefits and who did not file a recent tax return for 2018 or 2019 are still able to register by October 15, 2020 to receive their $1,200 payments, and any dependent child payments for which they qualify.

Currently, once these deadlines pass, individuals will have to claim their EIP payment as a credit on their 2020 federal income tax return.

Unemployment Benefits

Are you unemployed, or working reduced hours? You may well be eligible for unemployment benefits through the state’s Employment Development Department. If you have been affected by COVID-19 (sick, caring for someone else who is sick, or providing childcare), financial help may also be available to you.

Food Resources

Do you need help affording groceries? You may be eligible for CalFresh (food stamps). This is true for SSI/SSP recipients, too!

211LA Food Resource Directory

Food Finders food bank locations 

Los Angeles Regional Food Bank

L A County COVID-19 Food Frequently Asked Questions

Christian Outreach in Action offers meals, food and diaper bank and other support services. See link for hours and requirements

Long Beach Community Table Food Requests

List of Food Banks and Pantries in Long Beach

Also, the California Association of Food Banks has an online food bank locator.

Emergency Rental or Mortgage Assistance

The CA Apartment Association has a lengthy list of local resources.

Also, Gov. Newsom has issued an order preventing people from being evicted for not paying rent during the COVID-19 emergency.

A separate agreement with various banks gives homeowners a 90-day grace period on mortgage payments.


Many utilities, including LA County Public WorksSoCal Edison, and City of Long Beach are not shutting off service for non-payment.


Internet-for-All  is a resource for finding affordable internet where you live  or call 844 841-INFO toll free to find which low-cost Internet and computer offers are available in your area . Note: Frontier low-cost offers are not listed

Comcast – Free internet from Comcast. This short article gives info to sign up for internet with Comcast for free for 60 days

Zoom  video conferencing and phone meetings

Sling TV – Free access for 14 days

Charter Communications – Free internet for 60 days for children k-12 and college students

Resources For Employees and Employers

The CA Labor & Workforce Development Agency

Resource page for both employees and employers. Employees should definitely look at this chart. It lists the benefits you are eligible for, why you might be eligible, and how to get them.

A similar resource page is provided by the Governor’s Office of Business & Economic Development, or “GO-Biz.”

Resources for Nonprofits

California Association of Nonprofits Resource Information 

The State Treasurer’s Office Resource Lists 

Tax Relief

Food Relief

Resources for Individuals 

Resources for Small Business

Paycheck Protection Plan

The Small Business Administration has a “Paycheck Protection Program,” which provides loans to businesses that keep employees on the payroll. Under the right circumstances, these loans are forgivable! The loans can be used for a range of employee costs. They can also be used, with some limits, on mortgage interest, rent, and utilities.
The U.S. Chamber of Commerce has a helpful write-up on these loans.
There is also a separate Disaster Loan Application.

The National Council of Nonprofits has a write-up on various business supports (including those loans) available through the recent stimulus bill.