Under the direction of the Director of Information and Development, the Language Accessibility Cultural Specialist is responsible for implementation of the Center’s Language Accessibility Cultural Competency (LACC) Plan and all related activities developed through this plan. This includes the effective coordination and development of outreach materials, surveys, meeting with emerging cultural communities, special events, and various special projects.
- In conjunction with the Director of Information and Development, responsible for the overall implementation and day-to-day activities in support of HRC’s LACC Plan.
- Develop and cultivate relationships and partnerships with key stakeholders, including self-advocates, families, service providers, and community members from various cultural communities to gather information and valuable input regarding unique language and cultural needs within HRC’s catchment area.
- Supports the Center’s language accessibility and cultural competency activities, including responding to inquiries, communication with community groups and the public.
- Plans, coordinates, and participates in focus groups, including listening sessions to promote awareness of needs of under-served or under represented languages or cultures.
- Participates and attends meetings to bridge connections between HRC and community organizations; which includes ensuring that appropriate publications or materials are readily available.
- Plans, organizes and implements special events, including the recruitment and supervision of volunteers, and day-of-event management.
- Disseminates relevant data, information and culturally-relevant community resources to staff, clients and families.
- Keeps current of news, legislative initiatives, community resources, client stories, and issues of interest to the Center and the developmental services community; disseminates information to staff, clients and families, and community through publications, electronic newsletters, and social media. Collaborates with others across departments to support appropriate follow up, when needed.
- Develops processes to collect and analyze data. Responsible for maintaining records to ensure appropriate reporting to appropriate entities.
- Participates in meetings and trainings and may be responsible for presenting and communicating information and data in a variety of settings, including multi-disciplinary teams and systems.
- Regularly reviews and updates HRC’s website and Staff Pages with up to date resources and information.
- Maintains confidentiality regarding clients and families in compliance with HIPAA regulations and Regional Center policies.
Performs related duties as required.
The incumbent is in a non-confined setting in which they are free to move about at will. The environment for this position is mostly clean and comfortable but may include some minor annoyances such as noise, odors, drafts, etc. In addition, the incumbent may be exposed to volatile and emotional clients and their families.
In the course of performing this work, the incumbent may also be required to travel via personal vehicle or public transportation to other facilities, group homes, service providers, and community locations as needed. The incumbent will:
- Will spend time sitting, utilizing the computer.
- Will spend time standing/walking throughout the facilities, group homes, and other community locations.
- May lift up to 15 lbs. periodically. If more, the incumbent must request assistance.
- May stoop or stretch to access file cabinets, shelves.
The individual in this position may operate any standard office equipment including telephones, copy machines, scanning equipment, computer peripheral equipment, etc.
Computer software may include any or all of the following:
- Microsoft Office including Word, Outlook, Excel, Teams, and PowerPoint
- Adobe Acrobat
- Website Content Management System
- Learning Management System
- Course authoring software such as Articulate, Storyline
Social Media programs such as Facebook, Twitter, Instagram, YouTube, Vimeo, Constant Contact, MailChimp.
The incumbent must be able to perform this job safely, without endangering their health or safety or that of others. Individuals with disabilities that may impact their ability to perform these duties are encouraged to meet with Human Resources to discuss options for accommodation.
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this job. Individual abilities may result in some deviation from these guidelines.
To perform effectively in this position, the incumbent must have:
- A master’s degree in human services, social work, psychology, with at least two years of related experience is preferred. However, a bachelor’s degree and additional relevant experience may also be considered.
- Experience working with community members from diverse cultural, linguistic and socioeconomic backgrounds.
- Capacity to model positive behaviors and Regional Center values.
- Excellent, positive interpersonal skills; including ability to communicate effectively verbally, in writing, and via electronic networks, including excellent writing skills, with individuals and groups from a variety of educational and socioeconomic backgrounds.
- Understanding of community organization and development of community networks for achievement of desired outcomes.
- Working knowledge of developmental disabilities, family support systems, and community-based resources to address special needs of clients.
- Ability to manage multiple projects and work collaboratively with multi-disciplinary team members, including individuals with developmental disabilities, family members, service providers, and staff.
- Current California driver’s license and State-required insurance required when using personal vehicle on Center business and a driving record acceptable to the organization and/or its insurance carrier. Local and in-state travel may be required.
- Capacity to be flexible and work in a changing environment.
- Computer skills sufficient to meet production demands of the job including Microsoft Office and software for public information and learning management.
- Availability/flexibility to work varied hours including occasional evenings, nights and weekends.
- Knowledge of emergency procedures of the Regional Center.
- Bilingual required. (Spanish, Tagalog, Khmer, Mandarin, Korean, Japanese)
Upon job offer acceptance, candidates will be required to show proof of COVID-19 vaccination and booster if eligible. A reasonable accommodation may be requested for an exemption from the COVID-19 vaccination requirement.
Please submit resume to: HR@harborrc.org
Equal Opportunity Employer