We are committed to building strong partnerships with individuals
served and their families. Our goal is to be responsive to each
individual’s unique needs and to clearly communicate options for
the individuals we serve and their families. But despite our best
efforts, there may be a time when the individual we serve or
their family disagrees with a decision that was made. If this
happens, individuals or families may ask us to review our
decision to make sure that all information was considered.
In 2017, the Lanterman Act was amended to allow the Department of
Developmental Services (DDS) to provide funding for Regional
Centers to develop resources to address unmet needs in their
community with certain guidelines (WIC Sections
Harbor Regional Center believes that our Board and staff members
should act as proper stewards of the taxpayer dollars and that
their decisions should be free of improper influence that could
adversely affect their judgment, objectivity, and loyalty to the
regional center, the individuals we serve, or our mission.
The Department of Developmental Services (DDS) contracts with 21
private, non-profit corporations to operate regional centers,
which are responsible under state law for coordinating,
providing, arranging or purchasing all services needed for
eligible individuals with developmental disabilities in
California. All Home and Community-Based Services (HCBS) Waiver
services are provided through this system.
Service Policies are developed & reviewed by the Harbor Regional
Center Board Client Services Committee, which consists of
board members, parents, people with developmental disabilities,
and service providers. Many of these policies have been recently
updated to reflect changes in recent years to the Lanterman Act.
From time to time, Harbor Regional Center uses funds provided
under contract with the Department of Developmental Services
(DDS) for the purpose of financing “start-up” costs associated
with the development of new community resources needed to meet
client needs. The purpose of this policy is to specify the
circumstances under which Harbor Regional Center will issue
Requests for Proposals (“RFP”) in connection with the provision
of such start-up funding.
Harbor Regional Center is committed to assisting individuals
served, their families, and service providers to be
well-informed, active, and successful participants in the
developmental disabilities service delivery system. We believe in
openness, and in providing timely, accurate and comprehensive
information to individuals receiving services, their families,
service providers, board, staff, and the general public. This
policy is established to promote transparency and accountability
and to ensure timely access to public information.
Harbor Regional Center (HRC) requires members of the Board,
officers, directors, employees, contractors, and service
providers to observe high standards of business and personal
ethics in the conduct of their duties and responsibilities. This
policy is established to ensure that HRC’s Board members,
officers, employees, contractors, service providers, clients,
families, and other key individuals can report good faith
suspicion, concerns, or evidence of illegal unethical improper,
or other inappropriate activity without fear of retaliation.
Nothing is more important to Harbor Regional Center than the
health, safety and security of all the individuals served by
Harbor Regional Center. Harbor Regional Center has “zero
tolerance” for client abuse or neglect.