Manager of Resource Development

Summary

Post

Under the direction of the Department of Community Services Director, the Manager of Resource Development is responsible for overseeing the development and implementation of innovative community-based services for individuals with developmental disabilities and their families that align with Harbor Regional Center’s vision, mission, and guiding values.  Coordinates the implementation of initiatives promulgated by the Department of Developmental Services (DDS) and Harbor Regional Center, understands rate setting methodologies, management of Home and Community Based Services (HCBS) grants, and all other service provider relations activities pursuant to the Lanterman Act, California Code of Regulations Titles 17 and 22, as well as the policies established by the Harbor Regional Center Board of Trustees

ESSENTIAL DUTIES

  • Lead all aspects of the Resource Development team, which includes assessing needs, resource development and establish service provider rates utilizing rate-setting methodologies established by DDS;
  • Analyze data and trends from  needs assessment surveys, obtains input from internal departments, services providers, and community members to identify and increase resources that meet individuals and families, cultural, linguistic, and geographic needs;
  • Implement and manage the resource development process through the Request for Proposal (RFP) or Letter of Interest (LOI) for potential of the development of new service providers to meet identified resource needs;
  • Manage Harbor’s Community Placement Plan/Community Resource Development Plan (CPP/CRDP) RFP process, project requirements, development timelines and financial milestones;
  • Provides guidance to the resource development team in establishing appropriate rates for service providers;
  • Manage and collaborate with internal departments to meet time sensitive projects such as CPP/CRDP, HCBS, Rate Study Implementation, and other initiative-based projects; 
  • Act as a conduit of information to the service provider community and to DDS;
  • Work closely with internal departments and service providers as required to facilitate efficient operations, including Administration regarding service provider rates, POS processing, audits, special projects and implementation of initiatives;
  • Responsible for exercising tact and professionalism when problem-solving and resolving complex circumstances involving individuals with developmental disabilities, their families, service providers and other community-based organizations;
  • Present information at service provider, department, and community meetings on resource development and new initiatives;
  • Participate in the recruitment, interviewing and hiring process for direct reports; assigns work and reviews progress; evaluates performance;
  • Maintain confidentiality regarding clients and families in compliance with HIPAA regulations and Regional Center policies.

POSITION REQUIREMENTS

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this job.  Individual abilities may result in some deviation from these guidelines

To perform effectively in this position, the incumbent must have:

  • Bachelor’s degree with five years of experience working in programs providing services for individuals with developmental disabilities or a master’s degree in social work, psychology or related clinical/human services discipline.
  • Enthusiastic commitment to the vision, mission and guiding values of Harbor as well as compassion and respect for all individuals and their families served by Harbor.
  •   Maintain in-depth knowledge of rate setting methodologies for regional center funded services.
  •   Knowledgeable of laws and regulations governing services and supports for people with developmental disabilities including the Lanterman Act, Title 17, Title 22, HCBS Final Rule, Medicaid Waivers, DDS initiatives and directives; legislative updates as they pertain to services for persons with intellectual and developmental disabilities. 
  • Experience working with individuals and families from diverse cultural, linguistic and socioeconomic backgrounds; an understanding of family system and human dynamics.
  • Familiarity with the various community-based resources available to serve individuals with intellectual and developmental disabilities.  
  • Effective oral and written communication skills, including the ability to read and understand statutory language and other legal documents, and write reports that may be interpreted within the legal system.
  • Demonstrate strong level of critical thinking, analytical skills, attention to detail, organizational, communication, time management, collaboration, and research skills.
  • Training skills including curriculum development and implementation.
  • Adaptable multi-tasking, with the ability to control and move forward on several priorities simultaneously including switching priorities as required without losing momentum.
  • Strong computer knowledge and skills including Microsoft Office programs, creation and interpretation of spreadsheets, Laserfiche and Virtual Chart Availability/flexibility to work varied hours including occasional evenings and weekends.
  • Knowledge of emergency procedures of the Regional Center.
  • Current California Driver license and State-required insurance required when using personal vehicle on Center business and a driving record acceptable to the organization and/or its insurance carrier.

ENVIRONMENTAL / PHYSICAL ACTIVITY

The incumbent is in a non-confined setting in which they are free to move about at will. The environment for this position is mostly clean and comfortable but may include some minor annoyances such as noise, odors, drafts, etc. In addition, the incumbent spends time with various providers including residential and other community facilities. The incumbent will be exposed to volatile and emotional clients and their families.                                                               

In the course of performing this work, the incumbent may also be required to travel via personal vehicle or public transportation to other facilities, group homes, service providers, and community locations as needed. The incumbent:

  • Will spend time sitting, utilizing the computer.
  • Will spend time standing/walking throughout the facilities and group homes.
  • May lift up to 15 lbs. periodically.  If more, the incumbent must request assistance.
  • May stoop or stretch to access file cabinets, shelves.

The individual in this position may operate any standard office equipment including telephones, copy machines, scanning equipment, computer peripheral equipment, etc.

Computer software may include any or all of the following:

  • Microsoft Office including Word, Outlook, Excel, PowerPoint 
  • Virtual Chart
  • Laserfiche
  • Adobe Acrobat
  • Zoom and other video conference platforms

The incumbent must be able to perform this job safely, without endangering their health or safety or that of others.  Individuals with disabilities that may affect their ability to perform these duties are encouraged to meet with Human Resources to discuss options for accommodation.

Starting Salary Range:  $91,083-$101,379

Equal Opportunity Employer

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