Staff in the Department of Administration are available to answer
your questions or assist you to make sure all the administrative
paperwork is in place for your clients. Staff in this Department
can answer questions related to authorizations for services,
billing, and payments for services.
Accounting Assignments: Who should I contact in the
Department of Administration?
Staff in the Department of Administration are given assignments
based on the Service Provider Service Code. This is the three
digit number assigned to the Service Provider at the time of
vendorization (for example, “896″ Supported Living Services).
Administration Contacts for Purchase of Services from a Service
The Electronic Billing and Payment System, or “eBilling”
application, provides a more effective process for Service
Provider invoicing and payment processing. With the eBilling
system, Service Providers are able to electronically update and
submit their monthly turn around invoicing and attendance to HRC
via the Internet. Additionally, Service Providers are able to
access payment and billing history on the eBilling system.
Payments to service providers are disbursed twice each month.
Claims for payments must be submitted by the 5th of each month to
ensure payment by the 15th. Claims submitted after the 5th are
processed by the next scheduled pay date.